Shipping policy

• Lost mail happens and while we can't take responsibility for it, we will always do our best to make sure you're happy and find a resolution. 

• Shipping charges are calculated based on the total weight of your order. Most packages are shipped via USPS, and a tracking number will be emailed to you upon shipment. Some packages may have to ship via UPS. 

• Orders may not go through for silly errors that our website won't process - please reach out to us at hello@tabacandcompany.com if you experience any problems ordering

• In the very rare case that an item breaks during transit, please keep the packaging as you opened it and contact us at hello@tabacandcompany.com. All damaged items must be reported along with photos within 2 days of package delivery.